Therapy support workers have a post secondary education within the human services field. Educational backgrounds include; social work, psychology, teaching, recreation therapist, occupational therapy assistant, kinesiology, addiction studies, and rehabilitation study. Several therapy support workers have attended the Ontario Brain Injury Associations certificate training program sponsored by Brock University. Many therapy support workers are members of the Canadian Association of Rehabilitation Professionals and local brain injury associations.

Therapy support workers work under the direction of a regulated health care professional. Therapy support workers facilitate recommendations by the attending rehabilitation team. They do not perform assessments or make recommendations. Practice guidelines from the College of Occupational Therapists of Ontario have been incorporated into Lawlor Therapy Support Services training manual. Our service enhances the rehabilitation team to assist the client to achieve their maximum rehabilitation potential.

To ensure quality assurance standards are met, staff communicate with their supervisor regularly. Each staff member meets with a manager weekly to review client progress, barriers in reaching rehabilitation goals, client feedback, supervising regulated health care professional feedback, and other client issues.

Therapy support workers participate in performance evaluations every three months where feedback from clients and supervising regulated health care professionals is reviewed. A Lawlor Therapy Support Services manager frequently shadows the therapy support worker during client sessions.

Lawlor Therapy Support Services establishes a good fit between the client and the staff. Experience, personality, and education are matched with a clients needs. Curriculum vitals are available for review.